Business Relationships
Strengthening your people skills will help build lasting relationships. Let us help you discover how.
Book A WorkshopBusiness Relationships
Cost of a Customer
Customers seek more than a product - they want a relationship with you. Discover techniques for managing expectations.
Creative Thinking
How business-savvy are you? Develop your business acumen skills; offer exceptional solutions to customers' needs and concerns.
Business EDIT
Project the appropriate image for success. Apply modern rules of etiquette to Emails, Dining, Image and Talk in business situations.
Corporate Impressions
Management-level refresher for professional behavior & demeanor. Remember, you represent the brand.
Communication Styles
What's your communication style? Discover how different styles interact and blend to create successful teams.
Customer Strategies
Make your customer feedback work for you! Reduce stress & learn how to constructively address customer concerns.
Effective Networking
Easily navigate small talk & create a successful follow-up process. Discover why introductions should be more than just a name.
Global Etiquette
All cultural manners aren't the same! Discover diverse etiquette cues and successfully navigate global interactions.
Emotional Intelligence in Communication
Discover emotional mapping and the role of empathy in business. Learn how and when to apply EQ in business situations.
Strategic & Assertive Communication
Do you get your point across effectively? How well do you negotiate workload? Learn techniques for win-win scenarios.
Professional Demeanor & Courtesy
What's the relationship between etiquette & manners? Create and implement a framework for professional behavior.
Communication Basics: Skills & Strategies
Recognize basic communication models and effective messaging. Discover the best use of tact and diplomacy to accomplish goals.
Regional Business Cultures of USA
Identify regional similarities and differences in business interactions across the US. Discover strategies for effective cross-regional production.
Diversity: Business Culture Origins
Take a historical tour of Eastern vs Western foundations for business evolution. Review verbal and non-verbal interpretations for communications.
