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Our Workshops

Interactive sessions designed to help discover your best strategies for success. 

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Business Relationships
Critical Thinking
Leadership/Management
Refocusing Talent

Business Relationships

The Cost of a Customer

No customers = no business!  Customers want a relationship and you want them to want it with YOU.  Learn ways to build rapport with your customers.

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Professional Demeanor

Yes – business etiquette still matters!  Explore ways to polish your workplace demeanor and impress your coworkers and customers.

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Cultural Awareness and Diversity in Business

Business interactions are not the same everywhere.  Learn the history for certain mannerisms and how to navigate in this ever-growing business world.

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Basic Communication and Rapport Building

Having trouble with small talk?  Need a brush-up on socializing in the workplace?  Learn the tips and tricks to enjoy business events and chatting with people.

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Critical Thinking

Deductive Reasoning and Problem Solving

What's your strategy for problem solving - hope? impulse?  Learn day-to-day methods for identifying problems and finding workable solutions.

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Introduction to LEAN Concepts

Kaizen, Waste, Spaghetti diagrams? Learn about these proven LEAN concepts used in streamlining, optimizing and ultimately maximizing work productivity.

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Introduction to 6 Sigma Concepts: Root Cause Analysis

Dealing with the same problem over and over and over?  You're probably battling the "symptoms" rather than getting to the root cause.  Learn 6 Sigma methods to identify the actual  problem and implement the correct solution.

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Leadership and Management

The Art of Motivation

How do you motivate staff?  How do you motivate...you?  The trick is simply learning what truly matters to the individual and then taking action!

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Team Building and Staff Retention

You have staff...but do you have a TEAM?  Recognize and optimize the talents of each member to help them - and your business - succeed.

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Leadership Succession and Mentoring

Knowledge is power - right? Holding on to it may make you very...tired.  Learn how to recognize potential in your staff and form a mentoring plan to prepare a business for "future leaders".

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Refocusing Talent

Resolving Workplace Conflicts Successfully

Families argue all of the time and that's not always bad for business.  Used constructively, employee conflict allows a business to grow.  Learn how to constructively manage conflict in the workplace.

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Generational Influences in Today's Business

Boomer?  Gen-X?  Millennial?  Each generation has strengths and opportunities.  Learning how to blend the talents of each is the trick!  Get the most from each generation to excel!

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